Target Groups
Financial services providers
Manufacturers
Vendors
Service providers

Financial services providers

Flexible transformation in response to changes in customer behavior

New competitors, digital technologies, modern distribution channels and changing customer demands have caused significant changes in the financial industry in recent years. Regardless of size or strategic orientation, banks and leasing companies therefore require robust and sustainable solutions that can be applied internationally as dynamic systems create the basis for continuity and transformation. The objective is to achieve optimal synchronisation between processes and IT. In this regard, it is crucial to have a partner who has the required IT and industry knowledge to offer optimum support in the transformation process for the financial services provider.

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Manufacturers

Effective design of partner networks

For the past few decades, manufacturers have focused on technology, brand positioning, and supply chain management. In terms of the networking philosophy, the involvement of partners and their products becomes increasingly important today. Manufacturers control not only differentiation and innovation but also customer satisfaction through the deliberate selection of partners for innovation and transformation. While standardisation of the production process remains a major focus of attention, multi-channel management now plays an important role in the sales process. Liquidity management of the vendors by means of factoring or wholesale finance is also growing in significance for manufacturers.

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Vendors

Optimised sales processes for increased turnover

The vendors´strength is the sale of products and services. Vendors need systems and partners that can smoothly support the sales process. It is imperative to optimally combine the available stock, financial products or additional services and the needs of the consumers and to seamlessly integrate the creation of a financial proposal in the sales process. Mobile solutions become increasingly important in terms of the multi-device approach. Reliable processes ensure the best possible experience for consumers. Integrating yield-enhancing services and reducing stock levels simultaneously result in optimised financial ratios.

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Service providers

Easy integration of innovative product packages

Products are becoming increasingly comparable – even at a technologically advanced level. As a result, services progressively become the key factor in purchasing decisions. More than ever service providers exert influence on the presentation and integration of services. In the context of configuration and offer calculation, the diversity of the services offered requires optimal and seamless interaction. In addition to market-oriented service contracts, integrated service platforms in particular are becoming a challenge. The objective is an optimal symbiosis between financial services providers, manufacturers, vendors, service providers and IT suppliers. This requires an advanced level of expertise and experience, and highly integrated systems.

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'Entering vehicle wholesale and retail finance is an important element of our growth strategy. For this we need a powerful, reliable system that can reflect the complexity of our market entry. With afb as a competent partner on our side, we feel well prepared for the future'.

'Already with the introduction of the afb-CMS for dealer wholesale finance, afb has proven to be a competent partner. I am confident that afb also is the right service provider for achieving our objectives to expand our existing consumer financing operation and to unify the application environment through an integrated and innovative IT solution'.

'We are now in a position to do our business with far fewer resources than previously despite the fact that the credit business got more complex and fast moving due to changing market conditions and technological developments'.

'Having become acquainted with afb as innovative and highly competent business partners, we decided to hire them as external consultants. We are most satisfied with the way the project was conducted and with the results; afb completely fulfilled our expectations in terms of technical expertise and experience of process development'.
Solution paper

Customer journey optimisation based on Business Services

The future of information technology lies in the quintessence of digital transformation: lightweight, agile services. The afb Fast Intregration Business Services provide the possibility of implementing innovative functionalities in legacy systems, without changing their code basis and functionality.

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Case study

FFS Bank: a partnership for innovative credit business

FFS Bank is captive bank for Hyundai and Subaru and a brand-independent financial expert. The partnership of FFS Bank and afb is characterised by close cooperation and great innovative efforts. Since the beginning in 2000, the two companies have been regularly developing new innovations together.

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Case study

Leading automotive bank: automation in financing and leasing operations

No project without a business case, no investment without a sound basis for decision making. For that very reason, a leading automotive bank decided to work together with the experts of afb. The specific process stages and procedures involved in financing and leasing operations were examined and rated in terms of their optimisation potential as part of a consultation project.

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Brochure

from mind to market – comprehensive solutions for the financial industry

We combine market-based expertise with a strong aptitude for technological innovative strength, transforming new knowledge into marketable products and services, and focussing on these factors for success.

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Solution Paper

Explore your maturity level

How prepared is your company for digitalisation? With the Digital Capability Check-Up you can determine the digital maturity level of your company. At the completion of the Digital Capability Check-Up you will receive the detailed analysis results for your own further use, including the identified potential for optimisation for the digital future.

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Solution Paper

Expert know-how for future-proof solutions

Together with our experienced consultants you will ensure that your strategies and processes are designed to cope with future challenges. We do not just provide you position papers, but support you in identifying, steering and specifying your fields of action as well as in implementing these.

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