Transformation: modernising ERP systems
The successful implementation of the corporate strategy presupposes extensive changes to processes, functions and systems. It places high demands on standardisation, automation and flexibility in order to improve efficiency and effectivity as well as to comply with market needs and statutory and regulatory requirements. Fragmented and obsolete IT landscapes and architectures often necessitate a complete or partial replacement of existing ERP systems if the above objectives are to be met.
afb-CMS maps front, middle and back office processes of credit and leasing operations by employing an integrated, web-based solution: from object configuration and offer calculation to rating, scoring and decision-making through to the activation, amendment and termination of contracts. In addition, it maps full-service-management functionalities, e.g. invoicing, service card and claims management as well as contract accounting (sub-ledger) with a fully integrated dunning system.
The service-oriented architecture, its modular structure and standardised interfaces make it possible to flexibly adapt to individual customer needs with respect to functionality and integration.
Sales supportThe relocation of back office processes to the front office, e.g. the calculation of early termination quotes, allows for a high degree of flexibility. Risk-adjusted pricing, cross and up-selling enable optimal sales support.
Efficiency increasesTailor-made business-transactions enable the efficient and structured processing of day-to-day business with the aim of a predominantly automated process handling that dispenses with any manual interventions. The automated documentation review and the request for supplementary documents ensure additional efficiency improvements.
Multi-channel sellingThe multi-customer-capable solution is optimised for all sales channels (e.g. branches, call centers, sales force, web) and enables the financing business to be carried out with private and commercial customers alike.
Multi-device capabilityAll surfaces have been optimised for the display on mobile and stationary devices, so that the consumer browsing the web as well as the sales consultant equipped with tablet can be optimally supported during the selling process.
Integrated systemThe solution covers the requisition, offer, application, contract and remarketing processes on an integrated, web-based platform – from offer to application, including automated decision-making, processing and validation and through to contract management and remarketing.
AutomationManagement of the entire financing and leasing transactions with private and commercial customers using standardised, highly automated processes.
Tailored modularityThe modular structure, comprising standardised components, enables us to optimally adapt to individual customer requirements. Our customers have the option of implementing the complete solution or using individual functionalities.
International orientationThe solution is being successfully implemented on an international level and provides the necessary multi-lingual and multi-currency capability.
Efficient data managementComfort services such as data completion and validation by means of automated checking procedures guarantee high process efficiency and user friendliness.
Enabling digital disruption
The future of information technology lies in the quintessence of digital transformation: lightweight, agile services. They offer the opportunity of keeping pace with digital innovation and transformation. The era of large-scale projects is shifting to an era of the assembly or orchestration of fast integration business services. The underlying service-oriented architecture orchestrates lightweight, loosely coupled business services to processes, which flexibly map the required scope of functions. As business services interconnect with existing and future ERP systems via fast integration, they achieve a considerable short-term benefit for business. These fast integration business services distinguish themselves through their short development, rollout and test cycles – and thus strongly reduced resource requirements – as well as a much faster time to market.
Fast time to marketThe streamlined, precisely defined scope as well as data-driven interfaces with few in- and outputs and without any further dependencies to specific architectures, systems or database connections ensure quick implementation.
Specific benefitsBy involving the customer’s specialist departments in the process design, we can ensure a customised fit. When business services interconnect with ERP systems via fast integration, they achieve a considerable short-term benefit for the business.
Innovation for legacy systemsWith the help of specialised, encapsulated business services, it is possible to implement innovative functionalities in legacy systems without changing their code basis and functionality.
Simple integration into existing IT landscapesThe underlying service-oriented architecture, the streamlined, precisely defined scope, the lack of external dependencies as well as standardised surfaces and interfaces facilitate the integration into existing structures.
Flexible mapping of complex business processesThe specialised, loosely coupled services constitute applications that are able to flexibly and individually map even complex business processes.
Customer journey optimisation based on Business Services
The future of information technology lies in the quintessence of digital transformation: lightweight, agile services. The afb Fast Intregration Business Services provide the possibility of implementing innovative functionalities in legacy systems, without changing their code basis and functionality.
FFS Bank: a partnership for innovative credit business
FFS Bank is captive bank for Hyundai and Subaru and a brand-independent financial expert. The partnership of FFS Bank and afb is characterised by close cooperation and great innovative efforts. Since the beginning in 2000, the two companies have been regularly developing new innovations together.
Leading automotive bank: automation in financing and leasing operations
No project without a business case, no investment without a sound basis for decision making. For that very reason, a leading automotive bank decided to work together with the experts of afb. The specific process stages and procedures involved in financing and leasing operations were examined and rated in terms of their optimisation potential as part of a consultation project.
from mind to market – comprehensive solutions for the financial industry
We combine market-based expertise with a strong aptitude for technological innovative strength, transforming new knowledge into marketable products and services, and focussing on these factors for success.
Explore your maturity level
How prepared is your company for digitalisation? With the Digital Capability Check-Up you can determine the digital maturity level of your company. At the completion of the Digital Capability Check-Up you will receive the detailed analysis results for your own further use, including the identified potential for optimisation for the digital future.
Expert know-how for future-proof solutions
Together with our experienced consultants you will ensure that your strategies and processes are designed to cope with future challenges. We do not just provide you position papers, but support you in identifying, steering and specifying your fields of action as well as in implementing these.