Case study Auto bank: automation in financing and leasing operations


No project without a business case, no investment without a sound basis for decision making. For that very reason, a leading automotive bank decided to work together with the experts of afb Application Services AG, who examined and rated the specific process stages and procedures involved in financing and leasing operations in terms of their optimisation potential as part of a consultation project.


  • significant process optimisations in commercial credit decisions
  • better distribution of the workload
  • increased customer satisfaction

'The expert team from afb has fully analysed each process using standard and specially developed methods. We were very impressed by the implemented approach and the resulting transparency regarding the optimisation potentials.'

Head of IT of the automotive bank

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