Proposal and Sales Processes

Today’s world is digital and interconnected. Consumers have long been making their purchasing decisions without bothering about shop opening hours and consultation schedules. It is therefore essential for the majority of suppliers of products and services that, in addition to traditional sales channels, they also have consistently electronic mapping of their selling processes on all current devices. Isolated stand-alone solutions will get them nowhere. Only by means of the consistent and intelligent networking of all real and multimedia touchpoints – from the presentation and offer of the goods or services through to contract conclusion – can a modern customer experience within an efficient sales management be achieved.

With the afb Fast Integration Business Services 'Stock Sale Portal Snippet', 'Retail Calculation Portal Snippet' and 'Capability Calculation Portal Snippet' point of sale consultants and consumers in the digital selling process are provided with customised and binding leasing, credit and service proposals. This not only allows the budget limitations of buyers, but also the financing conditions specific to a given vendor or manufacturer to be taken into account. On request afb Business Services can also be directly linked to available inventory systems, resulting in an integrated solution.

    Solution paper

    Customer journey optimisation based on Business Services

    The future of information technology lies in the quintessence of digital transformation: lightweight, agile services. The afb Fast Intregration Business Services provide the possibility of implementing innovative functionalities in legacy systems, without changing their code basis and functionality.

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    Case study

    FFS Bank: a partnership for innovative credit business

    FFS Bank is captive bank for Hyundai and Subaru and a brand-independent financial expert. The partnership of FFS Bank and afb is characterised by close cooperation and great innovative efforts. Since the beginning in 2000, the two companies have been regularly developing new innovations together.

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    Case study

    Leading automotive bank: automation in financing and leasing operations

    No project without a business case, no investment without a sound basis for decision making. For that very reason, a leading automotive bank decided to work together with the experts of afb. The specific process stages and procedures involved in financing and leasing operations were examined and rated in terms of their optimisation potential as part of a consultation project.

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    Brochure

    from mind to market – comprehensive solutions for the financial industry

    We combine market-based expertise with a strong aptitude for technological innovative strength, transforming new knowledge into marketable products and services, and focussing on these factors for success.

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    Solution Paper

    Explore your maturity level

    How prepared is your company for digitalisation? With the Digital Capability Check-Up you can determine the digital maturity level of your company. At the completion of the Digital Capability Check-Up you will receive the detailed analysis results for your own further use, including the identified potential for optimisation for the digital future.

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    Solution Paper

    Expert know-how for future-proof solutions

    Together with our experienced consultants you will ensure that your strategies and processes are designed to cope with future challenges. We do not just provide you position papers, but support you in identifying, steering and specifying your fields of action as well as in implementing these.

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    Fact sheet

    Online contract closure with the Universal Contract Closing Process

    Customers of all industries and age groups today expect a simple, fast and smooth contract closure. Using the 'Universal Contract Closing Process', you can realise innovative functionalities for the entire process chain required to initiate business: from offer to contract management.

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    Case study

    TARGOBANK: growth through entry into automotive financing

    The entry into the business field of automotive wholesale and retail financing was part of the overarching growth strategy of TARGOBANK. Within a mere twelve months TARGOBANK AUTOBANK established itself as a competitive automotive bank in a fiercely contested market. With the afb Credit Management Solution, the autobank controls the processes of retail and wholesale financing in a fully intergrated, web-based and modular system.

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