Vendors

Vendors serve the interface between manufacturer, financial institution and service provider. Their economic situation is characterised by intense competition, decreasing margins and increasing importance of related services. The elevated information transparency through continuing digitisation leads to more stringent requirements for vendor qualification and knowledge management. Mobile technologies to optimize the sales process, increased system usability to simplify data input and a high degree of automation are key success factors. Services and IT should complement product sales optimally and support the sales process.

Our services for vendors

Selecting the right partner and systems is increasingly important for achieving decisive advantages in the competitive market environment. The afb Credit Management Solution (afb-CMS) provides a basis for cost savings and efficiency gains. Mobile technologies support product configuration and financial calculation. Integration with dealer management and remarketing systems automates processes, and intelligent definition of seller commissions ensures that optimum sales management is achieved.

Furthermore, IT is becoming an increasingly important lever for improving customer service and thus increasing customer satisfaction. In this regard, the execution of back office processes of the financial services provider by the vendor at the point of sale is for instance gaining in importance.

Solution paper

Customer journey optimisation based on Business Services

The future of information technology lies in the quintessence of digital transformation: lightweight, agile services. The afb Fast Intregration Business Services provide the possibility of implementing innovative functionalities in legacy systems, without changing their code basis and functionality.

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Case study

FFS Bank: a partnership for innovative credit business

FFS Bank is captive bank for Hyundai and Subaru and a brand-independent financial expert. The partnership of FFS Bank and afb is characterised by close cooperation and great innovative efforts. Since the beginning in 2000, the two companies have been regularly developing new innovations together.

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Case study

Leading automotive bank: automation in financing and leasing operations

No project without a business case, no investment without a sound basis for decision making. For that very reason, a leading automotive bank decided to work together with the experts of afb. The specific process stages and procedures involved in financing and leasing operations were examined and rated in terms of their optimisation potential as part of a consultation project.

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Brochure

from mind to market – comprehensive solutions for the financial industry

We combine market-based expertise with a strong aptitude for technological innovative strength, transforming new knowledge into marketable products and services, and focussing on these factors for success.

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Solution Paper

Explore your maturity level

How prepared is your company for digitalisation? With the Digital Capability Check-Up you can determine the digital maturity level of your company. At the completion of the Digital Capability Check-Up you will receive the detailed analysis results for your own further use, including the identified potential for optimisation for the digital future.

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Solution Paper

Expert know-how for future-proof solutions

Together with our experienced consultants you will ensure that your strategies and processes are designed to cope with future challenges. We do not just provide you position papers, but support you in identifying, steering and specifying your fields of action as well as in implementing these.

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