Service Providers

To address future market requirements, it is no longer sufficient to simply focus on providing financial services. Instead, building and maintaining effective partner networks is now a necessity. This requires cooperations which not only serve service provision and utilisation, but also development of product innovations and optimisation of processes related to the services offered. Service providers play a key role in this context. They not only enhance the service products, processes and IT themselves, but also increasingly exert influence on the presentation of the services offered in the context of the financial application or product sales process.

Our services for service providers

The players involved in the application and processing include financial services providers and various partners who offer and process additional products such as insurances or fuel and service cards. The players also include partners who specialise in handling sub-processes such as management and archiving of collateral documents, in outsourcing of processes such as document review in the financing process, or in the recovery of outstanding receivables.

With our extensive market experience, afb is the logical choice of partner to assist service providers with the transformation and innovation process. The afb Credit Management Solution's (afb-CMS) high capability for integration and adaptation automates and optimises the overarching processes.

Solution paper

Customer journey optimisation based on Business Services

The future of information technology lies in the quintessence of digital transformation: lightweight, agile services. The afb Fast Intregration Business Services provide the possibility of implementing innovative functionalities in legacy systems, without changing their code basis and functionality.

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Case study

FFS Bank: a partnership for innovative credit business

FFS Bank is captive bank for Hyundai and Subaru and a brand-independent financial expert. The partnership of FFS Bank and afb is characterised by close cooperation and great innovative efforts. Since the beginning in 2000, the two companies have been regularly developing new innovations together.

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Case study

Leading automotive bank: automation in financing and leasing operations

No project without a business case, no investment without a sound basis for decision making. For that very reason, a leading automotive bank decided to work together with the experts of afb. The specific process stages and procedures involved in financing and leasing operations were examined and rated in terms of their optimisation potential as part of a consultation project.

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Brochure

from mind to market – comprehensive solutions for the financial industry

We combine market-based expertise with a strong aptitude for technological innovative strength, transforming new knowledge into marketable products and services, and focussing on these factors for success.

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Solution Paper

Explore your maturity level

How prepared is your company for digitalisation? With the Digital Capability Check-Up you can determine the digital maturity level of your company. At the completion of the Digital Capability Check-Up you will receive the detailed analysis results for your own further use, including the identified potential for optimisation for the digital future.

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Solution Paper

Expert know-how for future-proof solutions

Together with our experienced consultants you will ensure that your strategies and processes are designed to cope with future challenges. We do not just provide you position papers, but support you in identifying, steering and specifying your fields of action as well as in implementing these.

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