Manufacturers of consumer and capital goods are now faced with the challenge that the quality of the offered product alone is not a sufficient purchasing criterion any more. Rather, the product choice is influenced by trends and changes in customer needs. Manufacturers are thus exerting more influence on the marketing of products and are shaping product presentation, retailer qualification and the sales process. Digitisation generates additional challenges, and not merely due to the increased market transparency. Manufacturers are increasingly achieving differentiation through the integration of retail and wholesale finance instruments in the sales process of products and the optional extension to services.

Our services for manufacturers

With 20 years of market experience, afb supports manufacturers in the necessary transformation process. The customer and project-specific mix of process, business and IT consulting, comprehensive business solutions and modular business services, projects, application and infrastructure management, business process management and outsourcing optimises the interaction of the factors products, processes, partners and IT systems.

The afb-CMS is characterised by a pronounced capacity for integration and adaptation. Efficiency is increased by automated interfaces between manufacturer, vendor and the financial services provider. The marketing of assets such as vehicles and the optimisation of margins is supported by a cycle of retail and wholesale finances and remarketing functionality. Vehicle selection in particular is facilitated by special data maintenance of e.g. model changes and by VIN queries. In combination with the modular IT system, services based on best practices and industry know-how provide a basis for effectiveness, efficiency and innovation.

Solution paper

Customer journey optimisation based on Business Services

The future of information technology lies in the quintessence of digital transformation: lightweight, agile services. The afb Fast Intregration Business Services provide the possibility of implementing innovative functionalities in legacy systems, without changing their code basis and functionality.

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Case study

FFS Bank: a partnership for innovative credit business

FFS Bank is captive bank for Hyundai and Subaru and a brand-independent financial expert. The partnership of FFS Bank and afb is characterised by close cooperation and great innovative efforts. Since the beginning in 2000, the two companies have been regularly developing new innovations together.

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Case study

Leading automotive bank: automation in financing and leasing operations

No project without a business case, no investment without a sound basis for decision making. For that very reason, a leading automotive bank decided to work together with the experts of afb. The specific process stages and procedures involved in financing and leasing operations were examined and rated in terms of their optimisation potential as part of a consultation project.

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from mind to market – comprehensive solutions for the financial industry

We combine market-based expertise with a strong aptitude for technological innovative strength, transforming new knowledge into marketable products and services, and focussing on these factors for success.

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Solution Paper

Explore your maturity level

How prepared is your company for digitalisation? With the Digital Capability Check-Up you can determine the digital maturity level of your company. At the completion of the Digital Capability Check-Up you will receive the detailed analysis results for your own further use, including the identified potential for optimisation for the digital future.

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Solution Paper

Expert know-how for future-proof solutions

Together with our experienced consultants you will ensure that your strategies and processes are designed to cope with future challenges. We do not just provide you position papers, but support you in identifying, steering and specifying your fields of action as well as in implementing these.

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Fact sheet

Online contract closure with the Universal Contract Closing Process

Customers of all industries and age groups today expect a simple, fast and smooth contract closure. Using the 'Universal Contract Closing Process', you can realise innovative functionalities for the entire process chain required to initiate business: from offer to contract management.

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Case study

TARGOBANK: growth through entry into automotive financing

The entry into the business field of automotive wholesale and retail financing was part of the overarching growth strategy of TARGOBANK. Within a mere twelve months TARGOBANK AUTOBANK established itself as a competitive automotive bank in a fiercely contested market. With the afb Credit Management Solution, the autobank controls the processes of retail and wholesale financing in a fully intergrated, web-based and modular system.

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