Retail Finance

The afb Credit Management Solution (afb-CMS) allows you to operate your retail finance business with the highest degree of automation across all sales channels. The module group Retail Finance supports leasing and credit products (e.g. full/partial amortisation leasing, three-way financing, financing with interrupted or deferred instalments) and associated services (e.g. instalment and asset insurance, full-service products). To this end, afb-CMS customises all financing processes – from application for private and commercial applicants to automatic application decision and processing through to contract management and accounting – into an end-to-end, web-based solution for different system users such as bank or branch staff, intermediaries, retailers or customers.

Services Retail Finance

  • Defining or selecting an object to be financed from predefined catalogues
  • Preparing optimised leasing or credit calculations and comparisons
  • Capturing of necessary application data with plausibility check
  • Automated requests from credit enquiries
  • Generation of automatic or manual credit decisions based on calculated scoring or rating results
  • Workflow-supported credit processing
  • Contract activation as well as management of the contract throughout its term

    Advantages at a glance

    • Integrated system: afb-CMS covers the entire life cycle of the contract in an integrated system – from proposal to termination of contract.
    • Optional modules and components: a modular design gives our customers the freedom to implement the complete solution or only selected modules.
    • Multi-channel sales: the system releases the full potential of all distribution channels: whether credit allocation in the branch, in the call centre, via the agent, in the field (B2B) or directly to consumers (B2C) via the company’s own website, financial portals or web shops.


    • Any financial product for all asset groups: the solution provides the opportunity to offer all financing products (credit, leasing) for any asset groups (vehicle, small ticket, equipment, cash credit etc.) for both private and commercial retail financing transactions.
    • Decision within the framework of the risk strategy: afb-CMS makes the credit decision based on the criteria and rules defined by the financial services provider. This ensures compliance with standardised and centralised credit guidelines and regulatory requirements.


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    'Entering vehicle wholesale and retail finance is an important element of our growth strategy. For this we need a powerful, reliable system that can reflect the complexity of our market entry. With afb as a competent partner on our side, we feel well prepared for the future'.

    'After a decade of experience, we have established sustainability for our IT landscape through the extension of afb-CMS'.

    'Already with the introduction of the afb-CMS for dealer wholesale finance, afb has proven to be a competent partner. I am confident that afb also is the right service provider for achieving our objectives to expand our existing consumer financing operation and to unify the application environment through an integrated and innovative IT solution'.

    'We are now in a position to do our business with far fewer resources than previously despite the fact that the credit business got more complex and fast moving due to changing market conditions and technological developments'.

    'We are pleased that we were able to improve the process of commercial credit decision with the help of afb. Our customers also benefit from smoother processes while we enjoy a higher level of customer satisfaction'.
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