Multi-level-support

afb support their customers in form of a fully-developed support concept. Qualified employees are there to help in all questions relating to the afb-Solutions. From user questions at the point of sale to maintaining backend systems of the financial service provider, the support team is ready to help.

The afb support is spread over several levels: first level support, second level support, error level support, production level support and information level support. Each support level is specialised in specific problems and questions, thus guaranteeing best possible help for any support questions.

You can contact afb support

Monday to Saturday 8.00 am - 8.00 pm

Phone +49 (89) 78 000-110
Fax +49 (89) 78 000-590
E-Mail support(at)afb.de