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Optimise Processes, Reduce Costs
No project without a business case - no investment without solid information on which to base your decision. Business case analysis can provide just this. Here, afb experts review specific process steps and workflows relating to the credit and leasing allocation process to determine where improvements can be made.
They evaluate the degree to which tasks are performed manually or automatically, whether compliance guidelines are being observed and the quality of data and processes. The review also assesses whether and to what degree those involved in the process - for example, bank staff or the credit applicant - are satisfied with the procedures in place.
Potential for optimisation identified in the business case analysis is specified in a business case. This forecasts an investment"s impact on business, taking into consideration the goals, benefits, options available, costs, time needed and risks. It contains an extensive analysis of how the switch from manual to automated processing can help reduce costs and what benefits that cannot be directly quantified are available. For instance, a faster credit application process leads to higher customer and dealer satisfaction.
afb performs business case analysis in the areas of offer management, application management, contract management, dunning, document management, form management and reporting.
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